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Knowledge base
TO OFFER TICK'NBOX (3)
HOW DOES IT WORK ? (4)
What is Tick'nBox ?
Instructions for use:
Our Products
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PURCHASE ON TICKNBOX.COM (8)
Payment
Delivery
Tracking an order
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PURCHASE IN STORE (3)
List of our retailers
Returns
Exchange
TICK'NBOX - INSTRUCTIONS FOR USE (6)
MATCHS (9)
Book your match/event
How many places am I entitled to?
Can I choose my placement ?
View all 9
PARCS (5)
Book your visit at the park
Can I add some options?
Why are some dates not available ?
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SHOWS (5)
Book a show/movie
Can I choose my placement?
Why are some dates not available?
View all 5
MUSEUMS AND VISITS (4)
How to book a visit?
Why are some dates/attractions not available?
My tickets are not available for download
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EXCHANGE (3)
Exchange my Tick'nBox
Use a discount code / voucher
I haven't used all my credit
LOST OF THE CONNEXION CODE (1)
I have lost my Tick'nBox connection code
DURATION OF VALIDITY (1)
VALIDITY AND EXTENSION (7)
How do I know how long my offer is valid?
How to extend the validity period?
Why isn't the extension available on my giftset ?
View all 7
NO CONNECTION (4)
YOUR BOX IS NOT ACTIVE : WHAT DOES THAT MEAN ? (1)
Why is my giftset not actived?
STEP 1: CHECK THE TIMEFRAME OF YOUR PURCHASE (1)
My giftset was recently purchased
ERROR MESSAGE (2)
I logged in but got an error message
My gift voucher number is wrong
ACTIVATION (1)
How can I activate my giftset?
CONTACT US (1)
GET HELP (2)
Contact us
Partnership with Tick'nBox
Find the instructions for your Park box (1)
Tick'nBox Disneyland: frequently asked questions from our customers (9)
How do I choose which park to visit ?
I would like to book an extra day
Can I cancel my reservation?
View all 9