I have not received a confirmation of my order. Is my order validated?

Modified on Fri, 21 Jul 2023 at 10:46 AM

You have placed an order on Tick'nBox, but you have not received an e-mail confirming the validation of your orderYou are therefore wondering whether your order has been validated. This article is here to help you.

Step 1: check that you are looking for the order validation confirmation in the right mailbox?
Step 2: check the spam in your mailbox:
- Go to your mailbox associated with your Tick'nBox account and check the spam. It is possible that our confirmation email has landed there !
Here is an example with Gmail:

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